When will the order ship?
All orders are verified, picked, packed and shipped within 1 to 3 business days.
When the package goes out, you will receive a shipping confirmation email. We ship from Toronto, ON.
Once the order ships, how long will it take?
USA orders: Please allow 2 to 10 business days for delivery in the USA.
Canada orders: Please allow 2 to 10 business days (depending on distance from Toronto).
International orders: Please allow 13 to 16 business days depending on destination. (International order can be delayed at customs).
How can you track your order?
Tracking information is provided once the order has been processed as shipped. USPS tracking typically takes up to 48 hours before any updates are displayed.
Please note that all international orders (outside of Canada and the USA) are subject to customs duty (tax). This tax is charged by the country and is not collected by Kissmysoles.
If you have any additional questions about your order, Please contact us at firstname.lastname@example.org